Comments on: Now I Heart Zappos, Too http://www.wonderbranding.com/2007/10/now-i-heart-zappos-too/ Speaking, Workshops, Articles Wed, 01 Feb 2012 18:39:25 +0000 hourly 1 http://wordpress.org/?v=3.1.1 By: jen_chan, writer SureFireWealth.com http://www.wonderbranding.com/2007/10/now-i-heart-zappos-too/comment-page-1/#comment-273 jen_chan, writer SureFireWealth.com Thu, 25 Oct 2007 12:20:22 +0000 http://www.wonderbranding.com/dev/2007/10/now-i-heart-zappos-too/#comment-273 There aren't that many companies out there who are willing to take care of their customers like that. Arranging with UPS to pick up the shoes was already very kind of them. The flowers that came after are truly amazing. This just shows that Zappo's is not just about shoes. They are genuinely concerned with the people who wear their shoes. There aren’t that many companies out there who are willing to take care of their customers like that. Arranging with UPS to pick up the shoes was already very kind of them. The flowers that came after are truly amazing. This just shows that Zappo’s is not just about shoes. They are genuinely concerned with the people who wear their shoes.

]]> By: Sharon Gutowski http://www.wonderbranding.com/2007/10/now-i-heart-zappos-too/comment-page-1/#comment-274 Sharon Gutowski Thu, 25 Oct 2007 03:51:58 +0000 http://www.wonderbranding.com/dev/2007/10/now-i-heart-zappos-too/#comment-274 This is a really great story to show the power we sometimes have to really make a difference in someone's life when they really need to catch a break. This is why customer service matters, not because of word-of-mouth or repeat business, but because every customer is a whole person with a whole set of life triumphs and struggles going on. Sharon Gutowski This is a really great story to show the power we sometimes have to really make a difference in someone’s life when they really need to catch a break. This is why customer service matters, not because of word-of-mouth or repeat business, but because every customer is a whole person with a whole set of life triumphs and struggles going on.
Sharon Gutowski

]]> By: Sharon Gutowski http://www.wonderbranding.com/2007/10/now-i-heart-zappos-too/comment-page-1/#comment-275 Sharon Gutowski Thu, 25 Oct 2007 03:51:51 +0000 http://www.wonderbranding.com/dev/2007/10/now-i-heart-zappos-too/#comment-275 This is a really great story to show the power we sometimes have to really make a difference in someone's life when they really need to catch a break. This is why customer service matters, not because of word-of-mouth or repeat business, but because every customer is a whole person with a whole set of life triumphs and struggles going on. Sharon Gutowski This is a really great story to show the power we sometimes have to really make a difference in someone’s life when they really need to catch a break. This is why customer service matters, not because of word-of-mouth or repeat business, but because every customer is a whole person with a whole set of life triumphs and struggles going on.
Sharon Gutowski

]]> By: Sharon Gutowski http://www.wonderbranding.com/2007/10/now-i-heart-zappos-too/comment-page-1/#comment-276 Sharon Gutowski Thu, 25 Oct 2007 03:51:46 +0000 http://www.wonderbranding.com/dev/2007/10/now-i-heart-zappos-too/#comment-276 This is a really great story to show the power we sometimes have to really make a difference in someone's life when they really need to catch a break. This is why customer service matters, not because of word-of-mouth or repeat business, but because every customer is a whole person with a whole set of life triumphs and struggles going on. Sharon Gutowski This is a really great story to show the power we sometimes have to really make a difference in someone’s life when they really need to catch a break. This is why customer service matters, not because of word-of-mouth or repeat business, but because every customer is a whole person with a whole set of life triumphs and struggles going on.
Sharon Gutowski

]]> By: Sharon Gutowski http://www.wonderbranding.com/2007/10/now-i-heart-zappos-too/comment-page-1/#comment-277 Sharon Gutowski Thu, 25 Oct 2007 03:51:39 +0000 http://www.wonderbranding.com/dev/2007/10/now-i-heart-zappos-too/#comment-277 This is a really great story to show the power we sometimes have to really make a difference in someone's life when they really need to catch a break. This is why customer service matters, not because of word-of-mouth or repeat business, but because every customer is a whole person with a whole set of life triumphs and struggles going on. Sharon Gutowski This is a really great story to show the power we sometimes have to really make a difference in someone’s life when they really need to catch a break. This is why customer service matters, not because of word-of-mouth or repeat business, but because every customer is a whole person with a whole set of life triumphs and struggles going on.
Sharon Gutowski

]]> By: Enthousiasmeren http://www.wonderbranding.com/2007/10/now-i-heart-zappos-too/comment-page-1/#comment-279 Enthousiasmeren Thu, 18 Oct 2007 09:09:15 +0000 http://www.wonderbranding.com/dev/2007/10/now-i-heart-zappos-too/#comment-279 <strong>Bijzondere aandacht voor klant door Zappos wordt viraal</strong> Het is een bijzonder verhaal. Het gaat over Zaz Lamarr van Zazlamarr die haar bijzondere ervaring met Zappos deelt op haar blog. Uiteraard is het zo dat Zappos de zaken op orde heeft. Zo hebben ze gratis verzending, beide richtingen. Heen en terug dus.... Bijzondere aandacht voor klant door Zappos wordt viraal

Het is een bijzonder verhaal. Het gaat over Zaz Lamarr van Zazlamarr die haar bijzondere ervaring met Zappos deelt op haar blog.
Uiteraard is het zo dat Zappos de zaken op orde heeft. Zo hebben ze gratis verzending, beide richtingen. Heen en terug dus….

]]> By: jane http://www.wonderbranding.com/2007/10/now-i-heart-zappos-too/comment-page-1/#comment-278 jane Wed, 17 Oct 2007 13:34:32 +0000 http://www.wonderbranding.com/dev/2007/10/now-i-heart-zappos-too/#comment-278 You know, really, when and if we do something this special, it's for someone we know really well. Imagine the thoughtfulness to do this for a faceless customer. If this is a policy... good for the person who created it... if someone had the balls to do it coz they felt like it... either way, its a wow. hmmmm and the power of the internet..."what are people saying about you"? You know, really, when and if we do something this special, it’s for someone we know really well. Imagine the thoughtfulness to do this for a faceless customer. If this is a policy… good for the person who created it… if someone had the balls to do it coz they felt like it… either way, its a wow.
hmmmm and the power of the internet…”what are people saying about you”?

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