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I knew there was something missing in my life – a tool to help businesses understand when I am… and am not… a satisfied customer.
I need a tail.
According to a story in the Science section of today’s New York Times (subscription required), researchers say that when a dog is happy, its tail wags more to the right. In humans its our facial muscles – we use more on the right side when we’re happy, more on the left when we’re not.
Tails are easier to read. Wish I had one.
On second thought, it’s my 46th birthday today. Even without a tail, if I were to start wagging my behind in a store, I’d knock everything off the shelves.
Michele Miller is a writer, speaker, and consultant on ways to capture the heart of the female customer. The co-author of The Soccer Mom Myth, she consults with businesses of all sizes across North America
Happy birthday Michele!
I’m sure your tail looks great.
Tail or no tail, happy birthday!!! Enjoy it to the hilt!!
Flared nostils and flushed cheeks just don’t cut it anymore, do they?
Happy 46, Michele! I’m 4 months behind you which surely means I’m out of your kill zone.
So Happy B-Day!!! WOW i’m going to be 46? You see i’m not there yet!!! haha